Langston University

Network Policy

 



A. Introduction

The data communications network of Langston University (LU) exists to facilitate the research, education and outreach missions of the University. It provides electronic capabilities that allow LU faculty, staff and students to access information, share data, collaborate, and communicate. Information Technology Services (ITS) manages the network and is responsible for its secure and effective operation. ITS staff responsibilities include maintaining the network, and planning and implementing network growth.


B. LU Data Communications Network Components

The network consists of the following:

 

1.  Access-Layer Network Infrastructure - network wiring and electronics (network switches, routers and hubs) in LU buildings that interconnect LU's computers and other devices.

2. Wireless Network Access "Air Space" - radio spectrum used for wireless network access at LU.

3. Network Backbone and Building Switches - top-level network switches/routers in each building and the core LU network backbone that connect LU building networks together and to off-campus networks.

4. Wide Area Network Connections - Wide Area Network (WAN) that connects distributed portions of the LU network.

5. Connections to Regional and National Networks (OneNet) - off-campus connections to the Internet. OneNet is Oklahoma's approved telecommunications and information network provider for education and government. OneNet is a division of the Oklahoma Regents for Higher Education and is operated in cooperation with the Oklahoma Office of State Finance.

6. Core Network Services - services required for network operations (Domain Name Service, boot P, Wins, etc.)

 

C. General Provisions

 

1. LU Data Communications Network as a Campus Utility
The network is a critical campus utility available to all faculty, staff and students, at all campus locations. It provides end-to-end "wired and wireless" service from any computer on campus to any other, as well as to off-campus computers and resources.

2. Extension of the Backbone into New Buildings
In order to develop and expand robust and vibrant network services, the extension of the LU network into new buildings on campus shall be included and funded as part of new building construction projects. Buildings shall be designed and erected with the capability to communicate with the LU network. Such projects shall include ITS approval of blueprints and ITS involvement during construction. This will ensure that both current and future technology requirements of the University are included in the design of distributed technology services to the University community.

3. TCP/IP – LU's Network Protocol
To facilitate interoperability among LU systems, the network backbone supports TCP/IP and other IP based protocols (UDP, PCMP, etc.) and other ITS approved protocols.

4. Involuntary Disconnection
To assure the integrity of the network, it may be necessary for ITS to disconnect a host, a group of hosts, or a network node that is unsecured or disrupting network service to others. This includes hosts involved in network security problems, such as those used by unauthorized parties to attack other systems on the LU Network or on the Internet. If the situation allows, ITS will make an attempt to contact the local network administrator or owner of the host or hosts involved. If those individuals are not available, the disconnection may proceed without notification. With regard to security issues, a disconnection might be a "partial" activity which isolates and prevents the host from attacking other hosts or from off-campus access in general. A host that has been compromised by unauthorized parties may need to stay disconnected until the host's operating system can be updated and all changes made by the attacker reversed.

5. Physical Access to Wiring Closets
Only ITS staff are authorized to place equipment or cabling in wiring closets, equipment rooms, etc., unless special arrangements are made with ITS and approved by the ITS Director. Departments maintaining their own networks must use other space for their equipment and cable. At no time shall any individual access ITS wiring closets or shall any wiring not belonging to ITS be located within a ITS wiring closet without expressed written approval from ITS. Where it is deemed necessary, requests to provide Department specific cabling will have to be submitted by the ITS Director to the Chief Information Officer for approval.

D. Responsibilities of ITS

 

1. Network Maintenance
ITS maintains building and campus network wiring and fiber, local switches, building routers/switches, backbone routers/switches, and other network devices that comprise the LU network. This includes identifying and troubleshooting network problems, and where necessary replacing and/or repairing defective equipment and wiring.

2. Network Documentation
ITS is responsible for creating and maintaining the detailed documentation of the network required for proper network maintenance, operation, and planning.

3. Administration of LU Network Connections to Other Networks
ITS maintains relationships and agreements with OneNet and other service providers to keep the LU Network connected to the Internet and other academic networks. The ITS Department administers all interfaces and connections between the LU Network and other networks.

4. Administration of LU Network Name and Address Space
ITS manages the LU network name space and the assignment of names and network addresses (IP numbers) for security and identity of users.

5. Administration of LU Wireless Networking
ITS coordinates the use of wireless networking at LU to ensure viable and compatible access to all LU users.

6. Provision of Central Network Services
ITS provides central services required for operation of the network, which include, but are not limited to, Domain Name Service (DNS), directory and user authentication and authorization services as well as electronic mail transport services.

7. Network Devices
The Data Communications Network is a mission critical strategic University resource. In order to protect the Data Communications Network, devices other than computers, printers, and workstations, must not be plugged into any network port. This includes, but is not limited to servers, hubs, switches, repeaters, routers, network modems and wireless access points. These devices may be incorrectly configured or incompatible with the LU Network causing outages and reliability problems to all or part of the network. Devices not approved for use on LU's Data Communication Network will be disabled to ensure the stability and availability of the network.

In order to use any of the devices mentioned above, contact ITS to assess and configure your equipment for proper use on the LU network.

8. Traffic Monitoring
ITS monitors traffic flow to optimize network usage, detect network problems, and ensure equitable access.

9. Security Monitoring
To the extent possible, ITS monitors incoming network traffic to detect the "signatures" of known network intrusion scenarios, viruses, or the like. ITS may periodically scan the LU network hosts to assess the University’s vulnerability to attack. It should be noted that there is no guarantee that ITS will be able to detect all potential system vulnerabilities.

10. Campus-wide Network Security Coordination
ITS promotes campus-wide network security and coordinates campus-wide response to unauthorized access. This also includes working with local supporters, computer users, and OneNet to protect the campus from network intrusions, denial of service attacks, and other unauthorized and/or inappropriate activities that may impair network access and use.

11. Planning for Network Growth
ITS interacts with campus departments to ensure current and future communication needs are addressed in a timely manner.

12.Upgrades to Current Infrastructure
ITS performs upgrades to the current infrastructure to ensure current and future needs are adequately addressed.


E. Responsibilities of the Network Administrators

ITS is responsible for coordinating computing and network use in all areas. The Network Administrator shall perform the following responsibilities:

 

1. The Network Administrator:

  • Coordinates network trouble reports and ensures that LU network malfunctions are properly reported to ITS for resolution.
  • Supports ITS staff efforts to troubleshoot and resolve network problems involving the operation of end-user or university equipment.
  •  Works with ITS staff to track down and correct excessive use of network resources, especially off- campus network usage. Encourages members of the unit to utilize network bandwidth and resources efficiently and effectively.
  •  Acts as a liaison between ITS and network users for the purpose of scheduling maintenance periods, coordinating system changes, and disseminating information concerning the LU network.
  •  Participates in campus discussions of new directions for the LU network and ITS's network services.

2. Network Security Maintenance
The Network Administrator implements and maintains sound network and computer security practices in the unit. This includes, but is not limited to, host-based security mechanisms such as password-protected logins, file protections, ensuring proper encryption is used where previously approved and ensure timely security patch maintenance on all machines. System Administrators shall also encourage end-users to select secure passwords and change them regularly, and to use security-minded access tools.

3. Network Name and Address Coordination
The Network Administrator serves as the point of coordination for the assignment of network name and addresses.

 

F. Responsibilities of Computer Owners

The owners or primary users of computers connected to the LU network are responsible for the following:

 

1. Abiding by LU's Appropriate Computer Use Policy
Users should efficiently use network resources and follow LU's Acceptable Use Policy and other related security policies. Users are personally responsible for all activities on their User ID or computer system and may be subjected to disciplinary action and/or loss of privileges for misuse of computers or computing systems under their control, even if not personally engaged in by the person controlling the computer or system.

2. Reporting Problems
Users should promptly report network problems to the ITS HelpDesk, and cooperate with support staff in correcting malfunctions.

3. Taking Proper Security Precautions
Users should select secure passwords and change them regularly. Security-minded network access techniques should be used whenever practical.

4. Keeping the Operating System Secure
Users and ITS should make sure their computer's operating system is kept up-to-date with current security patches. This may be accomplished by the owner, local support staff, and/or central staff.